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Can other people hear what I'm listening to?
No, they won't. Your music stays private, just like with regular headphones.
Can you use them for phone calls?
Yep, you can make and answer calls with any of our Bluetooth headphones.
Are they waterproof?
Each of our headphone models boasts water resistance or full waterproofing capabilities! To find the perfect fit for your needs, please review the specific water-resistance or waterproof ratings provided in the specifications for each product.
Is bone conduction safe?
Yes, bone conduction is considered safe. It utilizes vibrations through your bones to transmit sound directly to the inner ear, bypassing the eardrums. It’s similar to what you experience when you hear your voice while humming with your ears closed.
Order Related
Can I cancel my order?
You have the option to cancel your order before it is dispatched from our warehouse.
I want to change my delivery address?
If you need to change where your package is going, act fast before it ships out. You've got two options:
- Quick Fix: Cancel your order online and then just order again with the right address.
- Talk to Us: Reach out to our support team, and they'll help you update the address.
You can email them at support@langsdom.com or whatsapp +85297486293.
Just remember, once your item's on its way from our warehouse, we can't change its journey. So make sure to let us know ASAP.
Want to change my product color?
No worries! If we haven't sent your order yet, here's the deal:
- Change of Heart: Just cancel the original order on our website, and then reorder with the color you really want.
- Oops, Too Late: If we've already dispatched your order, I'm sorry, but you're set with the color you picked.
I lost my invoice copy?
- Bought from a third-party site (like Amazon or Temu): Just log in to your account on that site, check your past orders, and your invoice should be there for your Langsdom stuff.
- Picked it up from our site: Hit up our Customer Service. They've got your back and will help you out.
Shipping
Do you offer free shipping?
We offer free standard shipping for orders over $50 to North America.
How long will it take to get my orders?
Our shipping time frames depend on where you are located and vary depending on the shipping method you select. Please allow up to 2-3 weeks for your order to be fulfilled and shipped.
How can I track my orders?
Once we've shipped your headphones, we'll send you an email with a tracking number. It might take a day or two for the tracking info to show up.You can also view your tracking number under “Orders” when you log into your Langsdom account.
Warranty And Refund
I need help about this section?
For any inquiries regarding this part, you can contact our customer service directly at: support@langsdom.com or WhatsApp: +85297486293.